I am 100% satisfied with this product. A few days ago, I decided to dye my hair natural soft black. At least that's what it said on the package! My hair is very dark brown naturally so I figured it would just make it richer looking. HUGE mistake. I ended up looking like Elvira. I just couldn't stand. I looked up several home remedies like washing your hair with Dawn, baking soda, or Tide to remove the color but I couldn't imagine these things would work. After a lot of research, I decided to go with Color Oops. I am so happy with my hair color. It removed all of the black dye and returned my hair to a deep brownish color with red highlights. I was concerned that the color would be too brassy and that I would have to re-dye it but it looks really nice so I didn't re-dye it. It's a long process and you have to rinse, rinse, and rinse some more. Also make sure to use a deep conditioner afterwards. I put a deep conditioner in my hair, put on a cap, and let it sit for 30 minutes. A co-worker commented that my hair looks healthier than before. A lot of people complained about the smell. It smells like a perm from the 80's. Not great but certainly not horrible. I would definitely recommend this product. It does what it says it's going to do.

Typical Norton quality, which I rate high for the non-nerd user. Does all you need to keep your computer safe and your stuff backed up on site if you have ext. drive or remote if you so choose. Norton does slow your internet speeds while checking for viruses and such but better than trying to get them out later. Have used Norton for years and have had no problem. Just wish they'd lower auto-renewal price so I wouldn't have to buy a new one every year!