My 6yr old daughters anticipation waiting for the game to arrive seemed to outweigh her interest in using it.. I honestly cannot write a fair review until I buy the power cable. The batteries twice have worn out within hours so I'm not gonna waist more. She hasn't been asking me like every five minutes for batteries like she does when she really wants them for something. The only unfair advantage the LP has is she has her own laptop and the family has a PS3 and Wii. I am planning to buy her more games that she asked for as well. She only has the ones that it came with so far. I wanted her to have this because it is purely learning based. She also has a regular LP too but I havn't seen her use it in a long time. She is very bright and loves her laptop but I don't want her just playing games ect.. I will write a better review after we get the full set up.

Everything you have read about the bad customer service is true. Ordered the product on 12/11 as a Christmas present. It may have shipped today, 12/21. They are not sure. No online tracking. Will not respond to e-mails or return phone calls.